Returns, Refunds and Exchanges Policy
How to Return an Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email email@example.com to request an RA Number for a refund.
2. Mail your returned item to:
Attn: Customer Service
19 Anderson Blvd
Uxbridge, Ontario, L9P 0C7
3. Include in your package a signed letter stating the reason for your return, as well as a copy of the original receipt and RA Number.
4. Please indicate the RA Number on the outside of the box.
Return Exceptions: Merchandise that has been worn, used, washed, or altered will not be accepted for return or exchange. For hygienic reasons, we are not able to accept returns for masks or gaiters.
Restocking Fee: All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges: If your clothing item is in like-new condition, you may exchange your clothing item for a different size or colour. You will not be subject to a restocking fee in this case, but you still will have to pay shipping.